Articles on: GENERAL

Hardware ID Reset

Are you getting the "Your Hardware ID is incorrect" dialogue from the Loader?

This can happen after a Windows Reset or if you're attempting to log in from a different computer.
You can reset your Hardware ID by clicking here
Please note that there is a 3-day cooldown period for this process.

If you're currently on cooldown and require a Hardware ID Reset, don't hesitate to reach out to our support team for assistance.
Please note: Any abusive reset request to us may result in instant denial

Updated on: 09/01/2024